Questions before you order

82 answers: prices, timelines, contract, delivery

Do I need professional photos or video to create an AI avatar?

No. Two to three minutes of smartphone video and a few minutes of voice audio, recorded following our instructions, are enough. Even lighting matters more than the camera. We send the instructions before you record, and we listen to the first voice sample together.

Can I use the avatar indefinitely, or do I pay again?

The rights to your likeness and voice are yours, and the contract says so. The avatar model is stored in the service it was built on, so we make new videos without a new recording for as long as we work together. You pay only for new videos.

Is an AI avatar legal? Who owns the rights to it?

Yes. We use your likeness only under a contract with you, and the rights to your digital likeness stay with you. We do not use it in other projects.

How good is the lip sync? Can people tell it is AI?

In medium shots, only an attentive viewer will tell the avatar apart from a live recording; in close-ups, the facial expressions make the difference easier to see. We show examples and a demo of your avatar before production, so you can judge the quality before we produce the series.

What if I do not like the avatar videos?

We agree on the scripts before production, and after delivery the package includes up to 3 revisions per video: text, subtitles, thumbnail, editing within the script. A revision is a change within the agreed script; a new topic is a new video. If the avatar does not work for you at the demo stage, we recreate it at our cost, with a new recording if needed.

Is an AI avatar the same as a deepfake?

No. A deepfake fakes someone else’s likeness without their consent. We create your own digital likeness, with your consent and under a contract with you. Companies use such avatars in advertising, education and HR communications.

How soon can I get my AI avatar videos?

We build the avatar after you record the video and voice, and write the scripts in parallel; we deliver the full package of 20 videos in 14 days. After that, a new video only needs a new script: you do not need to record again.

Can the avatar speak other languages?

Yes. The same avatar can speak English, German, Spanish and other languages on request; each additional language is quoted separately. In a language you do not speak natively, the cloned intonation is easier to spot, so we check a voice sample before production.

How much does an AI avatar cost?

START: €2,900, delivered in 14 days, including the avatar, the voice clone, scripts and 20 videos. PRO: €3,900 for 30 videos in any format. EXPERT: €5,500 for 50 videos with a content calendar. The price is fixed, and the scope is written into the contract. All prices are net prices for business clients.

What is an AI avatar made of?

Three parts: a face model with lip and facial sync, a voice clone, and editing with backgrounds, subtitles and thumbnails. We choose the tools for each task and switch when a better one appears; what stays with you is the avatar, the rights to your likeness and the finished videos.

How is a promo video made without a shoot? Is it really AI?

Yes, with no shoot day: scenes are generated from a description or your photos, then edited, voiced and subtitled. You can see example videos in our case studies. Live camera shoots are done in projects from €15,000.

How much does a promo video without a shoot cost?

START: 20 videos for €2,900 in 10 days. PRO: 30 videos for €3,900 in 14 days. EXPERT: 50 videos for €5,500 in 21 days. We produce videos in series: the style and templates are made once, so a video comes to €110 to €145, depending on the package. All prices are net prices for business clients.

Do you make UGC-style videos with AI?

Yes. An AI-generated person holds your product, recreated from your photos, and answers a question taken from customer reviews. Such a video goes into ads or onto the product page as the seller’s own video, never into a reviews section. It works for paid social and Reels. UGC-style versions are included in the EXPERT package: 50 videos for €5,500 in 21 days.

What materials do you need, and can you make an AI video from photos only?

Yes, no video shoot is needed. Two to three good photos of the product or brand are enough; the more photos, the more options for scenes. AI generates the scenes from them, and an editor assembles the video with motion, voice-over and subtitles. If the photos are weak, we create the backgrounds and settings for the scenes ourselves.

What video formats do you make?

START includes 10-second videos and PRO adds 15-second ones, all in 9:16, 16:9 and 1:1: Reels, Shorts, Stories, YouTube. We adapt one video to every format. A long video, such as a 3-minute promo, is not part of the packages.

Can you use our logo and branding in the videos?

Yes. We build your branding, fonts and colors into the videos. The PRO package includes a brand kit.

Do the videos work for Telegram Ads and other ad platforms?

Yes. We follow each platform’s requirements in production: dimensions, length, limits on text in the frame.

What if a promo video does not resonate with the audience?

We make A/B versions with a different opening 3 seconds and a different call to action. That costs less than redoing the whole video.

How does AI video compare with a regular shoot?

Speed: a series of 20 videos in 10 days. Scale: ten versions for testing without a reshoot. And not a single shoot day. The downside: AI generation conveys a live performer’s emotion and the texture of a product less well than a shoot. Where that matters, we shoot in projects from €15,000 and combine the footage with graphics.

What does process automation mean, and is it complicated?

We set up automations that handle routine tasks for your staff: they answer typical questions, process requests, build reports and remind customers about appointments.

Do we need to replace our current systems or buy new software?

No. We work with what you already have: your CRM, messengers, spreadsheets. We add an automation layer on top.

What if the automation breaks during business hours?

Support is included in BASE (1 month) and FULL (3 months). If something fails, critical processes switch to manual mode, so requests are not lost.

How much can automation actually save?

It depends on volume. Example: 3 employees × 2 hours of routine work × 22 working days = 132 hours a month. Multiply by your hourly cost. Before we start, we measure your specific process.

Do you automate processes for small businesses or only for large ones?

Both. For a small business, LITE fits: one key process in a week. Mid-sized and large companies need turnkey automation of a whole department.

What can be automated with AI right now?

The five processes we automate most often: 1) processing incoming requests and passing them to the CRM; 2) answering typical customer questions in Telegram; 3) building reports from several systems; 4) scheduled mailings and reminders; 5) lead qualification with a questionnaire.

What is the automation built on, and who owns it?

A mix of ready-made integrations and our own code, running on your server or in the cloud with no limits on the number of operations. We choose the tool for each task; you get the access, the documentation and the ability to change the rules without a developer.

How long does automation take to implement?

One process in LITE: 1 week. Three processes in BASE: 2 to 3 weeks. Department automation in FULL: we name the timeline in the plan after auditing the department and fix it in the contract. The timeline starts once we receive the upfront payment and access to your systems.

How does automation help online stores?

For e-commerce we automate: sending tracking numbers, answering order status questions, collecting reviews after purchase, segmenting the customer base by activity, loading products from suppliers into the catalog. Before we start, we calculate how many hours this frees up in your process.

Can we manage the automation ourselves after launch?

Yes. We record video instructions and train your team. Most systems are built so that you can change texts, add conditions and connect new steps without a developer.

How is an AI chatbot different from a regular button-based bot?

A regular bot is a tree of buttons with pre-written answers. An AI bot understands questions in the customer’s own words, asks clarifying questions and answers from your knowledge base; if the answer is not there, it hands the conversation to your team.

Can the chatbot make mistakes or give a wrong answer?

We set boundaries: if the bot does not know the answer, it says so and hands the conversation to a person on your team. The knowledge base can be updated as your prices and terms change.

Which platforms does the chatbot run on?

Telegram or a widget on your website: you choose. The logic and integrations are shared; only the channel layer changes.

How does the chatbot integrate with our CRM?

We connect to your CRM via its API. A lead is created automatically once it is qualified, and your team sees the full conversation history.

What if a customer writes in an unusual way, with profanity or voice messages?

We set up moderation and voice message recognition. Unusual behavior is escalated to a human.

How much does a chatbot cost?

BASIC costs €1,500 and takes 5 days: answers to frequent questions, up to 20 button-based dialog branches, requests and booking at a convenient time, notifications to your team. PRO costs €2,900 and takes 2 weeks: knowledge base, lead qualification, CRM handoff, booking into available calendar slots with reminders. ENTERPRISE costs €5,500: a multi-step agent with a catalog and payments, integrations with your systems, voice flows; the timeline depends on scope. Prices are fixed. All prices are net prices for business clients.

What is an AI bot, and when is it the right choice?

An AI bot understands questions in the customer’s own words, remembers the context of the conversation and answers from your knowledge base. A button-based bot follows written conversation flows, and for bookings, order status or typical questions that is often enough. We decide which one fits during the brief, based on your real customer inquiries.

Can one bot run in Telegram and on our website?

Yes. The bot logic is shared, so conversation flows and integrations carry over, and we add the same bot to your website as a widget.

Can the chatbot accept payments from customers?

Yes, in the ENTERPRISE package, through a payment provider. The customer picks a service, pays in the chat, and the order goes to your CRM automatically.

Do you use ready-made bot templates for different industries?

We build each bot around your use case and the questions your customers actually ask: bookings, lead qualification, answers about prices. An example in production: the TechMarket bot with 15,000+ users.

How is an AI agent different from a chatbot?

A bot holds a conversation following a flow and waits for a person. An agent works without a conversation: it goes through the sources, checks the data, makes a decision by the rules and delivers the result. The bot answers, the agent acts.

What does the price of an AI agent depend on?

On the number of processes and integrations. One process with two integrations costs €3,900. Two or three connected processes, with your accounting or ERP system and escalation of unclear cases to a human, cost €7,500. All prices are net prices for business clients.

What does an AI agent cost to run after launch?

Usage fees for the AI model are not included in the development price. We calculate the monthly amount for your volume before we start.

How is an AI agent different from automation for €1,900?

Rule-based automation (request to CRM, notification, report) costs €1,900 per process. You need an agent when the process has to read emails and documents and decide what to do on its own: €3,900 per process.

Will the AI agent make mistakes?

Yes, just as people do. That is why every project has a confidence threshold: below it, the case goes to an operator. Errors are visible in the logs, and we refine the logic based on what the logs show.

Does an AI agent send our data to a third-party cloud?

Not necessarily. In the MULTI-AGENT package, we deploy everything in your infrastructure.

What if the process changes after the agent is launched?

The logic lives in settings: rules and thresholds can be changed without rewriting the agent. Ongoing support is included in MULTI-AGENT; for the other packages it is under a separate agreement.

Do you build websites on a website builder or write code?

In the LANDING and WEBSITE packages, we design in Figma for your goal, without a ready-made template, and build on Tilda, a website builder: you edit texts and photos yourself without a developer. A custom-coded website with a catalog, customer accounts or its own admin panel is done as a project from €15,000.

Is website design made with AI worse than design without it?

AI speeds up ideas and visuals; the final design is done by a designer. You can judge the result in our portfolio: all of it was made with AI.

Do I need to write the website copy myself?

Not necessarily. Structure and draft copy, based on the brief and a 15-minute call, are included in every package. Full copywriting for all sections is quoted separately. You approve prices, terms and promises: your business is responsible for them.

Do you only design, or do you also build the website?

Both: design, build and publishing. We hand over a working, published website.

How fast can you launch a landing page?

A landing page with up to 8 sections takes 3 to 7 days, a website with up to 5 pages 7 to 14 days. The timeline starts once we receive the upfront payment and your materials: texts, photos, logo and domain access. If the texts are not ready yet, we write them first and give you the timeline together with the plan.

How much does a landing page or website cost?

A landing page with up to 8 sections costs €1,200, a website with up to 5 pages €2,400. The price includes design, build, publishing and analytics setup. A corporate website with a catalog and custom development, and projects with research and a site structure built around hundreds of search queries, start from €15,000. All prices are net prices for business clients.

Why Tilda, when there is WordPress and custom code?

Tilda gives a fast launch and an editor where you change texts and photos yourself, without a developer. For a landing page or a website of up to 5 pages, that is enough. The Tilda plan and the domain are registered in your name and paid by you directly to the providers, so the site stays with you if you ever change agencies. The mobile version is included at no extra cost. Catalogs, customer accounts and sites built around hundreds of search queries are custom-coded in projects from €15,000.

Do you make business presentations?

Yes: investor pitch decks, sales proposals, corporate and product presentations in Figma and PowerPoint, in 3 to 7 days. We quote the price within 24 hours of the brief. You can see an example in our case studies: a presentation for a launch mastermind.

What does branding from Clyovo AI include?

The BRANDING package, €2,900 in 14 days: logo, brand colors and fonts, brand book, social media templates and a usage guide. Business cards and presentations are quoted separately.

Do you help with website SEO?

The packages include the technical basics: meta tags, schema.org markup, speed, readable URLs, a sitemap. Keyword research and a site structure built around hundreds of search queries are part of projects from €15,000.

What if we are not happy with the subscription quality mid-month?

Unlimited revisions are included. The first 7 days are a trial period; if you cancel within them, we issue a prorated refund.

Do we pay extra for the avatar on the subscription?

The first avatar is part of onboarding. Additional characters are agreed separately.

How much does AI video content for social media cost?

The content subscription costs €4,500 per month for producing up to 40 videos: scripts, avatar or AI generation, editing, thumbnails, adaptation to each platform. Social media management and ad account management are not part of the subscription: we produce the content, and you or your marketer publish it. All prices are net prices for business clients.

Which platforms does the subscription cover?

YouTube Shorts and Telegram; TikTok and other platforms on request. Content is adapted to each platform’s requirements for size, length and captions.

Can we get content only, without a strategy?

Yes. We work from your content calendar: you send topics and tasks, we produce the videos. Once a month we show which videos worked and suggest changes to the plan.

How fast do you produce one video on the subscription?

A standard video (up to 60 seconds) takes 24 to 48 hours from approval of the topic and script; a complex narrative video takes 3 to 5 days. Speed is the main advantage of the subscription: you always have finished content for the week ahead.

Can we combine different services in one subscription?

Yes, in the CUSTOM package we combine any formats: AI avatar, promo videos and social media post design. It is the only package where you get a full team (designer, editor, scriptwriter, manager) with no limits on task type.

What is a Telegram Mini App, and why would a business need one?

A Telegram Mini App is a full web app that opens right inside Telegram, with nothing to install. The user taps a button in the bot and sees an interface with a catalog, payments and a user account. It suits online stores, online schools, booking services, delivery and any business with an audience on Telegram.

How much does a Telegram Mini App cost?

We quote a Mini App separately after the brief: the price depends on the screens, payments and integrations. We name the exact price and timeline within 24 hours. Examples: the TechMarket bot and Mini App with 15,000+ users, and the Scenario Life Mini App with one-tap payment.

How fast can you launch a Telegram Mini App?

We name the timeline after the brief: it depends on the screens and integrations. As part of the MVP package, we launch a Mini App in 4 to 6 weeks. A Mini App does not need App Store or Google Play review.

What are the advantages of a Telegram Mini App over a regular mobile app?

Two advantages: 1) Nothing to download: it opens in one tap right in Telegram. 2) No App Store or Google Play review. The downside: it opens only in Telegram.

Can a Telegram Mini App accept payments?

Yes. We integrate a payment provider, and the buyer pays without leaving the app. We support subscriptions and split payments.

What features can a Telegram Mini App have?

Almost any: an online store with a catalog and cart, booking and reservations, a user account with order history, gamification and referral programs, online courses and quizzes, a CRM for your team, a task tracker, a price calculator, integration with your CRM and your accounting or ERP system, an AI chat and assistant.

Do I need a Telegram Mini App if I already have a website?

A Mini App and a website are different channels. A website brings new customers from search. A Mini App helps you retain and monetize your existing audience in Telegram. If you have a Telegram channel or a bot with subscribers, a Mini App helps you sell to them again. You can run it alongside your website.

Do you develop mobile apps for iOS and Android?

Yes, with Flutter: one codebase for iOS and Android. MVP from €12,000 in 4 to 6 weeks, PRO with two apps from €29,000 in 6 to 10 weeks.

How much does a mobile app for iOS and Android cost?

MVP costs from €12,000 and takes 4 to 6 weeks: one Flutter app, server and database, sign-in and the core user flow, publishing to one app store, 30 days of support. PRO costs from €29,000 and takes 6 to 10 weeks: two apps (customer app plus admin or driver app), payments, push notifications, integrations, publishing to Google Play and the App Store, 90 days of support. We quote complex products after the brief. All prices are net prices for business clients.

How long does App Store and Google Play review take?

App Store (Apple): 1 to 3 business days on average, and up to 2 weeks for a first release or complex features. Google Play: 1 to 3 business days. We prepare the app with both platforms’ requirements in mind to avoid rejections.

What is a PWA, and when does it make more sense than a native app?

A PWA (Progressive Web App) is a website that behaves like an app: it installs on the home screen, works offline and sends push notifications. It fits when you need to reach the market quickly, have no budget for native development, or your main audience is on Android. It does not fit apps that use the camera, Bluetooth or biometrics.

Do you develop web apps and SaaS products?

Yes. We develop web apps of any complexity, from landing pages with customer accounts to full SaaS platforms with multi-tenancy, roles, billing and API. Stack: React/Next.js on the front end, Node.js or Python on the back end, PostgreSQL/Supabase for data. We build for high load.

Do you build AI into apps?

Yes, this is our core area. We build in language models for conversations and text generation, speech recognition, image and voice generation, and computer vision for photo recognition.

Can you build an app from my Figma design?

Yes. If you already have a design, we take it and turn it into pixel-perfect code. If not, we design it ourselves: brand book, UI kit, all screens. We work strictly from Figma and agree on every screen before development starts.

What does app support after launch include?

MVP includes 30 days of support after launch, PRO 90 days: we fix bugs, update dependencies and monitor uptime. After that, support is under a separate agreement, and new features are built under a separate specification.

Do you hand over the app’s source code?

Yes, in full. At the end of the project we hand over all source code in a Git repository, documentation, deployment instructions and access to servers and services. You can bring in any other team for support; you are not tied to us.

Do you work from an existing app specification?

Yes. If you have a specification, we take it and estimate it. If not, we help you write one: we run a product brief, describe user flows and prioritize features. A solid specification prevents changes on the fly, which push up timelines and budgets.

How does payment for app development work?

In stages: an upfront payment of 30 to 50% at the start, the balance by milestone. The price is fixed in the contract with Clyovo AI before work starts. You pay by bank transfer against our invoice, and we issue a certificate of completion.

Can you improve or rebuild an existing app?

Yes. We take over code written by others, audit it, fix architectural issues and add features. One thing to know in advance: if the code is in poor shape, rewriting it from scratch sometimes costs less than patching it.

Ask any remaining questions in your request

We reply within 2 hours during business hours, plan and quote within 24 hours.